Guthrie Binghamton Mental Health

Whitney Sabbatino 7 months ago

I actually really like my care here. My only complaint is that reminder calls are extremely inconsistent. I am a disorganized thinker, which is one of the reasons I am seeking mental health care, so it's really needed for me. They'll keep up with them for a while, so I think I can rely on it to remind me prior to the date, and then they'll just stop doing them again. This compiled with the fact that they'll drop you as a client all together if you miss appointments, is worrisome to me. I do fully understand that it is my responsibility to know my appointment date and time, but those calls really help me.

Spammy Penguin 7 months ago

I'm hiding my real name to maintain my privacy but I promise this is a real review from my real experiences with therapy and medication management at this clinic. To be clear, I saw all the terrible reviews before coming here. It wasn't my first (or even second or third) choice but I was desperate for a place that took my insurance. I'll start with the worst thing because that's the most concerning imo. THE WORST. I won't name them but after waiting months to finally see a psychiatrist, the doctor was completely dismissive towards me. They kept questioning why I thought I was depressed (Like, what??? Didn't I just have three intakes and several therapy appointments???). They also wanted to prescribe me crap I didn't want to take, specifically sleeping pills and anxiety medication, even though I was already on two anti-depressants! When I refused the extra drugs, they said they didn't know how else to help me?! (I'm sorry but... isn't that your job?!) They are the reason I ultimately left this clinic altogether. THE BAD. Intake was three (yes, three!) 45-mins appointments. I can live with that, but what I didn't like was they couldn't provide me with a dedicated weekly time slot.

Harry Eldridge a year ago

Visited the Endicott office for my child. Therapist was condescending and judgemental the entire time, and acted like they had CPS on speed dial just waiting for the wrong answer to come out of one of our mouths. We were referred there by an inpatient hospital that had done a thorough job and actual psychiatrists made diagnoses. The social worker said she needed to make her own and then said it would take 3 intake appointments before they decided if they would continue services with no med management options in the interim. Also kept jamming the attendance policy down our throats like they were already looking for a reason to discharge us. No support. We switched to a different provider.

Jordan a year ago

My girlfriend was going here for over a year but the psychiatrists would spend 10 minutes with her and put her on meds that were not fit for her to take she refused to listen to my girlfriend in any regard so my girlfriend asked to transfer and they setup a virtual meeting to discuss why then the day before this meeting they said they will only do a in person meeting even tho my girlfriend cannot attend in person because for one it’s far away but for 2 she doesn’t have a car!!! The director was not understanding at all. The director is incompetent and the psychiatrist was the one who refused to do a virtual meeting the director should have put his foot down and said our patient needs this virtual but I guess management is spineless. I’ve seen children who have more guts than this director.

Alyssa Burbank a year ago

Worst Mental Health facility I have been to. Therapists are always great but they are constantly leaving, with good reason. The psychiatrists are ill-mannered, don't respect you or listen to you, and when you try to transfer to a different provider they make it impossible. They told me I had to go in office to talk with the psychiatrist I have avoided seeing for almost a year, I told them I dont have a car and they told me they have to cancel my appointment, even though it was set to be virtual. This psychiatrist has hardly ever spent more than 10 minutes in a session with me, doesn't listen to my concerns and bases decisions to put me on medications on the 10 minutes we spend together 1x every few months, 2 of the meds had me in multiple ER visits because the mediciations made me sick. She didn't care, had me stay on them. My boyfriend eventually told me I had to stop taking them and I almost immediately felt better. I will be taking myself to another provider who actually cares and isn't just in it for the money. 0/10 Do not recommend coming here, not unless you want your stress or anxiety to get worse.

Krisi Edited 3 years ago

They have your child go in for 35 mins twice a month and act as they know everything about them. They don't take into account that alot of these kids go there BECAUSE they have mental issues and therapists take everything said as truth with NO soild evidence or read more into what's being said. They barely speak to the parents so we have no idea what's going on. My son has been going for months and STILL no updates as to what's happening, no treatment plan/ no meds NADDA. No change to his issue's at all if anything its worse, paperwork was supposed to be sent 2 months ago nothing received or any help other then see you next time. Only thing they seem to be quick about is kicking you out as a patient if you miss a appt or making phone calls. Gonna look for a better therapist. Update: Upon a visit with my sons medical doctor today, my son informed us he was told to stop taking his meds by his therapist because "it doesn't help" which explains quite a bit as to his current mental state. I was NEVER told and my son was instructed to not needing to repeat what's said in the office because of the "confidentiality" I'm totally disgusted..and I will not bother to call there and complain

Tess Edited 2 years ago

Social workers and front desk staff are always very kind and helpful, but Dr. Lavin is the worst provider I’ve ever worked with, hands down. He’s defensive, egotistical, and refuses to listen or take responsibility for mistakes. So sad that he is allowed to still be practicing.

Jess Blackwolf 8 years ago

I've only been there twice so far and it has been tolerable. Counselor/social worker has been pleasant and not overly insistent. Appointments have run perfectly on time. One drawback: it takes 6-8 visits before you can get involved with med management.